This is a very normal part of the learning process, and you will get better in time. Class A, B, C and D Properties Explained! Use a headset or keep the phone close to your mouth (not on speaker) so the audio is clear. Sometimes they just don’t go well, at all… but don’t let this get you down. 3 Pro Copywriting Tips to Boost Your Response and Sales, 090: J Scott Explains Where the Real Estate Industry Has Been and Where It’s Going, The Truth About Land Investing: 15 Warning Signs To Look For When Buying Vacant Land, SOLD! This is IRL. make your dream a reality! Listen to your voice and analyze what you want to change. Is Your Property In A Flood Zone? How to build your confidence on the phone – Do’s & Don’ts. But don't use your hands or gestures too much when you speak or you will come off as a bit frantic, like you're using your gestures to compensate because your words aren't enough. RELATED: What Do You Say When A Seller Calls? I was a complete and utter nervous wreck. Likewise, the only way you’re ever going to get better is if you continue to pick up the phone and make those calls, even after you have one of those “bad experiences”. The funny thing was – he had actually managed to execute every other step of his process very well. Talking to strangers on the phone has become almost as natural as breathing…  but I only got to this point because I practiced. Know that making yourself uncomfortable a couple times will help you feel more comfortable in the same situation forever after. Thank you for supporting. Discomfort with talking to strangers on the phone, 2. If someone is rude or starts disrespecting you, the conversations get real simple – you end it. It’s that bad. Keep track of calls by writing down the person’s name, the time he or she called, and the reason. Speaking on the Telephone: Confidently Speak on the Phone Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. These kinds of “canned phrases” helped me A LOT. Offer a firm handshake. One would think that speaking on the phone in a confident way is an easy task–as it should be–but as with many things in our lives things just don’t always go as planned. After doing so many of these calls for years on end, I’ve gotten to the point where I don’t even think twice about picking up the phone anymore. Speaking politely on the phone in English is a key skill. Note: If you have no idea where to start, sign up as a REtipster Email Subscriber and you can take a look at my standard list of questions (it’s one of many gifts waiting for you in the REtipster Toolbox). The point of your first call is to simply get acquainted with the seller’s situation and get some answers. The only problem was – he was having an incredibly difficult time talking with strangers on the phone. They’re no worse than you (and frankly – you don’t ever have to talk to them again if you don’t want to). Boosting your confidence while speaking on the phone doesn’t have to be hard. You should have a very simple list of questions that you need them to answer for you – and the point of the call is simply to get as many answers as you can. Talking to strangers doesn’t need to be scary or intimidating but for some reason, a lot people over-think it. This is a very normal part of the learning process, and you will get better in time. I considered myself to be an inexperienced “kid” who had no idea what he was doing. A confident, relaxed smile is the best way to put other people at ease. 7 Common Signs of Work Burnout And How To Deal With Them, 15 New Year’s Resolution Ideas to Make This Year Your Best Year, Best Gift Ideas For People Who Want To Boost Productivity, How To Instantly Feel Better When You Are Depressed, 8 Essential Skills They Didn’t Teach You In School, How To Make A Bunch Of New Friends In Any New City. If you’re dealing with shyness (or an overall lack of confidence), this video from Ramit Sethi may offer some valuable insights as well. For example – you can start each conversation with an opening line about who you are and why you sent them a postcard: “I’m an investor and I buy properties all over the country. And if you need an example of what solid, confident phone call looks like, here’s an example from Claude Diamond and Joe McCall: And last but not least, be sure to check out this insightful blog post from Karl James – who did a masterful job of summarizing his experience and growing process. If you want to get good at talking on the phone with a total stranger, you must have confidence yourself. Let’s get one thing straight – you are NOT here to impress anyone. Learn what successful investors aren’t telling you. Confidence comes from within and no one can create it for you. Whenever you’re talking to a new prospect, just think of it as though you’re going through a questionnaire. 1. speak slow and pronounce each word clearl 2, open your mouth and pronounce words clearly When I got into a situation where I was unsure of how to respond – I could fall back on these phrases (which I knew very well). Tips and tricks to sound comfortable, confident and relaxed on any phone call There is no doubt about it. Be friendly and talk with a positive tone, but don’t act submissive. 075: What are the Best Books for Business and Real Estate? The first time you have a conversation with a prospective seller, you have a golden opportunity to speak directly with the source of MUCH of the information you’re going to need. We’re all told from a very young age, “Never talk to strangers” and this kind of mindset has been pounded into our psyche for years – it’s no wonder some of us have such a hard time with it! Here are some pro tips to help you sound like a million bucks on the phone without looking like you rehearsed for hours. You can be relaxed, authoritative and easy to understand on the phone. There you have it! Use the recording function on your phone when you talk to a friend. We get it, too much advertising can be annoying. He didn’t know what to say, he didn’t know what questions to ask, and when he didn’t have an immediate answer to a caller’s question, the conversations would get awkward and start to spiral out of control. You can be relaxed, authoritative and easy to understand on the phone. I held myself in a very low regard and as a result, it was very hard for me to act any different from the profile I created for myself. This is an easy mistake to make and fortunately, it’s probably the easiest problem to solve. Smile, Smile, Smile. Imagine yourself speaking with total confidence and ease every single time you make a telephone call. Speaking on the Telephone: Confidently Speak on the Phone Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. 0 reviews for Speaking on the Telephone: Confidently Speak on the Phone online course. I know I’m not the only person who struggled with this. 7 Actionable Ways To Help You Get Back on Track, Feeling Defeated in Life? Take 20 – 30 minutes to conduct some research and understand who you’ll be speaking with. This is important because you can usually glean 90% of the information you’ll need to know before you decide to purchase (all subject to verification, of course). How to Speak More Confidently on the Phone. How to Close a Cash Land Transaction In-House (Full DIY Instructions! It takes practice, so keep going – even when it gets tough. Speaking and listening to English on the phone can be difficult for English learners. How to Speak More Confidently on the Phone. It’s not uncommon AT ALL for the first one or two (or three, or four) phone calls to be awkward and uncomfortable. I want you to make GREAT money from real estate, in a way that helps people, doesn't require a lot of risk and leaves plenty of space for you to live your life. Consider pitching a few lower-risk blogs — blogs you could easily write for, but aren’t head-over-heels in love with — and actively suggest hopping on the phone for a few minutes to talk things through. If you want access to the power and credibility good posture brings during your phone interview, make standing—or sitting—up straight a habit. I use them on a consistent basis living and working abroad in my foreign language, and they have helped me GET THINGS DONE on the phone, hence improve my confidence speaking on the phone! Smile while you record it to bring some warmth into your tone. Use your hands and take up space Don’t hold your breath right before you speak (so your vocal chords relax and your voice is nice and low). 8. Tired in the morning and awake at night? Even if you’re talking on the phone, the way you hold yourself impacts the way people perceive your ideas. Remember, if you’re talking to the right people – they’re going to need YOU more than you need them. You won't build confidence if you don't take action. 074: If We Had to Start Over in Real Estate, What Else Would We Do? My lack of confidence had everything to do with the way I perceived myself. A little bit of “phone anxiety” actually makes sense when you think about it…  for most of us – it’s not normal to initiate dozens of conversations with strangers on the phone. Speaking on the Telephone: Confidently Speak on the Phone. Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. 079: How Andrew Quit His 6-Figure Job in 9 Months With His Land Investing Business, 089: How Anton Ivanov Built a 40-Unit Rental Portfolio and $12K Per Month, 088: A Seamless Solution for Buying and Selling Real Estate Notes, 087: Our Favorite Real Estate Influencers. Speak clearly, confidently, and do not rush through your thoughts or sentences. Speaking on the Telephone: Confidently Speak on the Phone. “Like I said, I’m just an investor looking for potential investment properties in your area. It is very important to practice. There’s nothing more frustrating than speaking with someone that’s confused, speaking out of context and wasting time. I’ve found that it’s important to have a few scripted phrases when you’re making these calls – simple sentences to fall back on (just so you sound like you know what you’re doing). Practice makes perfect, of course, so spend some time in front of a recorder until you feel sure that you are able to create the correct pauses and emphasis. The people who actually look the most awkward are the ones who are afraid to try. 086: Is It Too Late For You to Get Started in Real Estate? Believe me, I’ve had plenty of awkward phone calls in my time. Here is a REAL solution. I have cash and I’m ready buy in the next 30 days…   but it doesn’t sound like you’re interested in working together – best of luck in finding a buyer elsewhere! Seth Williams is the Founder of REtipster.com - an online community that offers real-world guidance for real estate investors. Suggested Format: I … If you’re struggling with clear communication on the phone, let me tell you that it’s OKAY to crash and burn on the phone every once in a while (especially if you’re a total beginner at this). Here’s the deal: most people carefully plan out what they’re going to say or wear during important events, but forget to take care of the most important thing—how they sound! Facebook Ads Made Simple (Even Your Kids Can Do It)! On the same coin – I think it’s also worth acknowledging that it’s okay to struggle in the beginning…  in fact, I’d be seriously impressed if you didn’t experience some setback as you’re getting started! 9 Ways to Take Back Your Power, A Few Ways Travel Improves Our Relationships, How travel can improve every relationship in your life, Travel Strengthens Relationships and Ignites Romance, How Traveling More Can Help Hone The Skills Needed To Be A Successful Entrepreneur, Saying ‘um’ and ‘ah’ more often than you should, Saying ‘like’, ‘sort of’, ‘maybe’, ‘you know’ or other filler words which can make you sound unsure or immature, Raising the pitch of your voice at the end of a statement (as if you were asking a question), which sounds child-like (try saying “My name is [your name]” and raising the pitch at the end), Speaking constantly in the same tone of voice, which can make you sound boring and tired, You won’t sound anything like you think on the phone, You’ll start to see opportunities to improve, People will return your calls faster and more often, You’ll save yourself embarrassing moments when your first message didn’t come out right. That's how my business works and yours can too. Here’s What Happened…, My Experience at a Tax Deed Auction (Part 3): Finding the Right Properties to Bid On, My Experience at a Tax Deed Auction (Part 2): Live Bidding War and the Aftermath, My Experience at a Tax Deed Auction (Part 1): When, Where and How to Find Deals, The Only Course You Need to Master Apartment Syndication (Plus Two Books), 091: How JT Olmstead Takes Down a Monster Land Deal. I allowed it to become a HUGE stumbling block and then proceeded to beat myself up about it. 083: “If Only I Had Known!” – What Every Rookie Land Investor Ought to Know. His phone was starting to ring off the hook. 101 Things Everyone Needs To Know About Real Estate Investing, 14 of the Worst Experiences You’ll Have as a Real Estate Investor, 15 Powerful YouTube Videos Every Entrepreneur Needs To See, 21 Signs You’re Becoming A Real Estate Expert, 50 Profound Words Of Wisdom That Might Just Change Your Life, He took action and pulled the trigger on his. 092: Investing in U.S. Real Estate as an “Alien” – How Matt and Alicia Make It Work, My Experience at a Tax Deed Auction (Part 4): I Bid on 50+ Tax Deed Properties. I hate to be so blunt – but if you don’t know how to handle yourself on the phone, you’re going to have a very hard time succeeding in the real estate business. Speaking with confidence is an important communication skill every person should have. You can be relaxed authoritative and easy to understand on the phone. 085: How The Modern Rules Of House Wholesaling Have Changed. Goodbye.”. I know from experience that a bad phone conversation (regardless of who it’s with) can be a terrible feeling. When a phone call spirals out of control and goes down in flames – it can do some serious damage to a person’s sense self-confidence (especially if you internalize this kind of thing like I did). If they start acting rude, badgering you with questions or accuse you a being a scammer (which is quite rare, btw), just be nice and say something like this. Speaking clearly, and not rushing through your words will help you with the flow of your conversation and if you’re struggling to figure out your tone, try walking into a café or retail store. When people struggle with awkward phone conversations, I think the problem usually boils down to a few things: When you’re trying to generate calls from sellers, you’re going to talk to a lot of people you don’t know – people from all walks of life. Some of these conversations will be easier than others and that’s okay. I sounded monotonous when I tried to sound confident, and thanks to listening to the recording, I was able to improve my speaking voice. It was probably the most difficult thing I’ve ever had to deal with in my adult life – no joke. 084: Is It Smart or Stupid to Work With Friends and Family? What’s important is that you don’t give up. We promise you will find ample value from our website.Â, 1. Open your mouth and pronounce words clearly Friends, these tips work. Not knowing what to say when a prospect calls. One would think that speaking on the phone in a confident way is an easy task–as it should be–but as with many things in our lives things just don’t always go as planned. ), Wholesaling Made Simple! The thing to remember is that the person on the other end of the phone is just another human being. They’re no better than you. Please add REtipster.com to your Ad Blocker white list, to receive full access to website functionality. A smile goes a long way, and the other person on the phone will notice that your voice sounds happy, that you are interested i talking to them, and they will then be more than happy to answer your questions,… In both situations, it is important to…. Dirty talk is a simple (and free!) way to make sex more fun.You may have mastered the art of phone and Skype sex already, but this is different. When I was a new investor, this was by far my biggest problem (and it took me a long time to realize it). The conversation will go in whichever direction you allow it to go – so don’t be afraid to step in and steer it where it needs to go. How To Write Real Estate Ads That Sell Properties Fast, 50 Websites To Post Your Real Estate Listings For FREE, Everything You Need To Know About Getting Your County’s “Delinquent Tax List”, 10 Rock-Solid Reasons Why You Should Be Investing In Land, 50 Surprisingly Creative Uses for Vacant Land, Hard Money 101: Everything You Need To Know About Getting Started With Hard Money Loans, A Crash Course in Tax Lien & Deed Investing (and My Love/Hate Relationship With Both). In this "How to Speak on the Telephone" class you will learn how to communicate effectively on business calls, teleconferences and other presentations made by phone. You can be relaxed, authoritative and easy to understand on the phone. Gesturing while you speak is a great way to get your points across and to emphasize your words. Our few advertisers help us continue bringing lots of great content to you for FREE. You can be relaxed, authoritative and easy to understand on the phone. Learning how to speak with confidence is a game changer when it comes to both your personal and professional life. Find Out In 2 Minutes Or Less! When I first started this business, I had a TON of awkward phone conversations (I’ll explain more in a second) but as much as I hated the process – I have to say, it has made me a much better communicator in the end, and that’s a skill that no amount of money can buy. Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. This skill is particularly important if you need to use English at work. Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. You now know how to speak with authority, and with confidence. One Small Action Separates Success From Mediocrity. These words make you sound indecisive or rude during a conversation, which in turn causes you to lose confidence in your speaking skills. Speak slowly and pronounce each word clearlyl 2. If that sounds familiar, don’t worry because you’re not alone. Most you probably don’t know this, but I have had PLENTY of experience with awkward phone conversations in my life. All Rights Reserved. On more than one occasion, I got so nervous that I would literally freeze up on the phone to the point where I couldn’t even speak (it’s called a “speech block” – which is a literal form of stuttering). Extend your … When you’re speaking on the phone, your voice is the primary communication vehicle. Carmine Gallo, author of Talk Like TED, claims 190 words per minute is the ideal rate of speech for public speaking. It doesn’t need to be a long list (mine has about 15 questions on it), but you should come up with a basic checklist of the vital information you need in order to make an offer (or run in the other direction). Here are some things that you can say to make speaking on the phone … This website uses cookies to ensure you get the best experience on our website. A few weeks ago, I got an email from a new investor who was having some serious difficulty talking to prospects on the phone. Confidence And Authority In Everyday Life. I’ve seen more than a few people quit this business altogether from a single phone call. I was surprised when I did this. How to Launch a Business Without Spending a Dime, Why Chasing Happiness Only Leaves You Feeling Unhappier, How Traveling Can Drastically Improve Your Interpersonal Skills, 6 Books To Read If You’re Not Sure It’s Time To Go Your Separate Ways, Strength In Numbers – Sexual Harassment Is Not Okay, How We Are Confusing Self-Love with Narcissism In This Generation, 10 Best Lumbar Support Cushions That All Desk Workers Need. 1. Mindset Training, Productivity Hacks, Video Tutorials. If you don’t get the job, no big. A Comprehensive Guide to Assigning Contracts, Simple Real Estate Postcard Templates That Work, How to Build a Buying Website for Your Real Estate Business, How To Stay Organized (Tour My Paperless Dropbox Filing System), How to Build a Real Estate WordPress Website. I want you to sound like an expert on the phone because this is a skill that will take you a long way in life (even if it has nothing to do with real estate). Early in my career – I used to suffer from a debilitating level of anxiety when it came to phone conversations. For some of us, the thought of picking up the phone and smashing out a load of calls induces cold sweats. how to start a business in one month for under $100, 5 Steps to Bounce Back Fast When Life Knocks You Down, How to Get over Your Self-Defeating Thoughts and Behaviors, Feeling Defeated? Sâ situation and get some answers got to this point because I practiced he had actually managed to execute other. 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Just don ’ ts a headset or keep the phone, the way people perceive your ideas well... – you end it seth Williams is the primary communication vehicle phone was starting to ring off the hook peopleÂ! To execute every other step of his process very well Do not rush your... Put other people at ease your phone interview, make standing—or sitting—up straight a habit picking the. Want to change difficult time talking with strangers on the phone, the time he or she called and. Confidence in your speaking skills Defeated in life ones who are afraid to try sound indecisive or rude a! Your thoughts or sentences anxiety when it gets tough, just think of it though... An incredibly difficult time talking with strangers on the phone has become almost natural. How my business works and yours can too that offers real-world guidance for Real Estate let get.