We advise that you send it via a secure method (i.e. You must also return the products to us immediately, in the same condition in which you received them, and at your own cost and risk. Let me guess, the screwdriver on your trusty 9 year old Leatherman multi-tool has finally thrown in the towel. So I sent the tool in to Leatherman USA warranty service, in Portland. Stay up to date on all new Leatherman products. We therefore recommend using a tracked, insured delivery method. Made in the USA, all tools and knives are supported by a 25-year warranty. Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. Leatherman UK Shopify Website Design, Subscribe to our newsletter and you will be entered in to our monthly prize draw. No orders will be processed on these days. This warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman … Under the warranty of Leatherman and Ledlenser, we will repair or … By signing up you agree to Leatherman’s Privacy Policy and Terms & Conditions. Parts don’t fit? Eastern Outdoor Sales Attn: Leatherman Warranty … I called Leatherman's warranty department today and spoke to a nice woman named Cindy. You will need to return your defective product to the Seller via Amazon's Returns Process. Leatherman’s warranty covers only the original primary owner and does not cover abuse, alteration, theft, loss or unauthorised and/or unreasonable use of a Leatherman product. Exceptions. Return Address: Suburb: State: Postcode: Product Name: Description of Fault: (if sending back multiple items, please list them all below) In the majority of cases, your product will be replaced by default with a new unit. 25-year limited warranty. Leatherman custom product is built just for you and cannot be returned or exchanged. START A WARRANTY CLAIM ONLINE. They cannot be responsible for items that do not reach the service centers. Please use one form for each tool being returned. A. The following states will have tax applied: AZ, AR, CA, CO, FL, GA, HI, ID, IL, IN, IA, KY, LA, ME, MD, MI, MN, NE, NV, NC, ND, NJ, NY, OH, PA, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, and WY. Final Sale items cannot be returned or exchanged. THE GERBER GUARANTEE. Orders received after 1.30pm will be processed the following working day. Leatherman, the original American multi-tools with a 25-year, no-questions-asked warranty. SALE NOW ON: USE 'SAVE15' AT CHECKOUT. This Warranty covers tools purchased for personal use only and does not cover commercial accounts or … Leatherman.co.uk is closed on all bank holidays. Can you just send me the parts I need? The warranty for Leatherman and Ledlenser is handled by Zen Imports Pty Ltd. Signature Date WARRANTY ADDRESS FOR THE US Leatherman Tool Group Inc. Attn Warranty nd 5226 NE 152 Place Portland OR 97230 Eastern Outdoor Sales Attn Leatherman Warranty 166 South Service Rd. If a fault is found, we'll aim to replace your item free of charge within 10 working days. If within 25 years from the purchase date of your genuine Leatherman tool you find any defect in material or workmanship, you can count on the manufacturer to make it right with fast warranty service. If within 25 years from the date of purchase you find any defect in material or workmanship with your Leatherman multi-tool, return it to Leatherman Tool Group, Inc. or an international authorized repair center. EXCHANGES AND RETURNS: This policy applies to products purchased from the website www.leatherman.com.au You can exchange or return any item as a change of mind* within 30 days of … We will refund the total of the items returned in your order, less shipping costs each way. 04. Those will not be sent back to you. Shipping Address Canada. You may, within 14 working days of receipt of your order, return any item in its unused, original condition for a full refund. to the email address provided. For shipments to PO, FPO or APO boxes, Standard US Post is the only shipping available. Please take this int You should be able to go to a store that sells them for a return to Leatherman warranty. Despite their best endeavours, it's possible that some areas of the Country may experience a reduction in service levels due to Coronavirus-related absences at their local Mail Centre or Delivery offices. Our warranty is simple, submit the online form and then send us your tool. WARRANTY EXCEPTION. Royal Mail are continuing to provide a delivery service throughout the Covid-19 pandemic. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. We’re proud to stand behind every product that leaves our factory in Portland, Oregon. You looked everywhere including the box of papers in the corner of the attic but the warranty … If the return is a result of our error, Leatherman will also refund shipping charges and will compensate you for the return shipping of the item. Important Notice: Due to the unfolding situation with Coronavirus (COVID-19) Royal Mail are continuing to provide a delivery service. The warranty also doesn't cover some accessories. Where does the Leatherman name come from? Orders received before 1.30pm on a working day will be processed and dispatched the same day. We anticipate delays into March 2021, for the repair and replacement of Stainless Steel WAVE tools. Tim Leatherman founded the company on a few simple, but fundamental principles: manufacture the … Available for PC, iOS and Android. Warranty. This warranty does not cover sheaths, accessories, imprinting, colour finishes, cleaning or sharpening. Click here to find out more >>. You can return the item for any reason in new and unused condition: no shipping charges ; Learn more about free returns. Start a … Royal Mail Special Delivery or myHermes at. Can I get on a commercial aircraft carrying my Leatherman tool? To obtain warranty service, you must return your tool to a local authorized service center Depending on the tool defect, they will decide whether to repair your tool or replace it with a product of equal or greater value. Fill out, securely sign, print or email your leatherman warranty form instantly with SignNow. *Excludes items listed as Final Sale. We offer a 30 day return policy on purchases. If you are from the Portland, OR area and would like to complete e warranty return in person, please visit our Leetherman store in Cascade Station. Read the whole story here » The Leatherman Difference. Fill out, securely sign, print or email your leatherman warranty form instantly with SignNow. The most secure digital platform to get legally binding, electronically signed documents … www.myhermes.co.uk) … Orders to more remote areas of the UK, such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc., may take a day or two longer due to their geographical location. Also, some general merch … Get how-tos and hacks for everything from camping to cookouts. If you wish to return items, you must email us immediately. Upon receipt and evaluation of the warranty product(s), an e-voucher code will be generated and sent ; to the email address provided. Leatherman Tool Group, Inc. ATTN: Warranty 12106 NE Ainsworth Circle Portland, OR 97220 Customized or engraved items are not subject to return or exchange. After many years with a broken screwdriver, I have decided to take leatherman up on there 25 year warranty to repair or replace my sideclip due to knife blade defects. When you return your tool, be sure to use an insured shipping method. We apologise for any inconvenience that this causes you and ask for your patience and understanding during this challenging time. ABOUT US. Shipping via UPS or FedEx. Unfortunately, they can not be responsible for tools that never reach them. Why should I buy a Leatherman tool? If you don't manage to contact us in time, or we're unable to amend / cancel your order due to it being processed, don't worry as any unwanted items can be returned to us. Q. We use cookies to ensure that we give you the best experience on our website. PACKAGE YOUR TOOL SECURELY AND RETURN IT TO: Whitby & Co (UK) Ltd Aynam Mills Canal Head North Kendal, LA9 7BY Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for … SUBMIT WARRANTY REQUEST . That’s why we offer our 25-year warranty, so you can be confident your Leatherman lasts for a lifetime of use. By clicking enter you are verifying that you are over 18. Do Leatherman tools carry a lifetime warranty? Be sure to have the information from your packing slip and the name of the original purchaser of the order ready to provide to the customer service representative over the phone. After many years with a broken screwdriver, I have decided to take leatherman up on there 25 year warranty to repair or replace my sideclip due to knife blade defects. Royal Mail Special Delivery or myHermes at . If a fault is found, we'll aim to replace your item free of charge … Free returns are available for the shipping address you chose. Rather than use the Amazon guarantee, I sent this tool straight to the UK Leatherman warranty address (which I got off their website). Orders must contain £50.00 of physical products. www.myhermes.co.uk) as we cannot be held Royal Mail Tracked 24hr: Order before 12pm on Tuesday 22nd December 2020. We are unable to accept any orders for delivery to Eire or any other address outside of the UK. Gerber products … It's been in service as a firefighting tool for a few years, and I gave her … Durham NC, 27703. It doesn't cover sheaths, which are very durable but could be subject to high wear and tear. Leatherman's Warranty … Leatherman. Having quality issues? Check any nearby sporting goods shop and ask., but call before you go. If you fail to comply with this obligation we may have right of action against you for compensation. 01. To obtain warranty service, return your tool to Leatherman Tool Group. Deliveries can only be made to the UK. Hang out and pick up some new crafty tricks with the Leatherman crew at THE WORKBENCH. EXCHA If the part doesn’t meet its advertised purpose or does not fit in accordance with the Sparesbox 100% Fitment Guarantee, we’ll cover the return shipping cost.If you change your mind or no longer require the item, you will need to pay the return … OFFICIAL LEATHERMAN WARRANTY SUBMISSION FORM Please type into the form when possible for legibility. Do Leatherman tools carry a lifetime warranty? E-voucher warranty tools will not be returned … Leatherman Warranty Returns Form This Warranty Returns Form must be completed, signed, dated and included with your product. Company Registration Name: Whitby & Co (UK) LtdCompany Registration Number: 1351816Registered address in Whitby & Co (UK) Ltd are the exclusive Importer and Distributer for Leatherman in the UK and Ireland. Reading about everyone’s experiences of the Leatherman warranty and service, here’s what I reckon happens when you send in your multi-tool. Because Leatherman didn’t start selling his first multi-tool until 1983 – 34 years ago – there aren’t many multi-tools that are older than their 25 year warranty. Leatherman Warranty Form. If your product has sentimental value to you, please do not send it in, and instead contact our customer service team. This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman product. Please do not ship them your tool sheath. Actually, it's 25 years, which is still impressive. Also, from what I've been reading, the Blast was discontinued some time ago - any chance they'd be able to get me a refurb'd old stock, or will they be switching it with a new model? LeathermanUAE. If the return is a result of our error, Leatherman will also refund shipping charges and will compensate you for the return shipping of the item. We are unable to accept any order for delivery to Eire or any other address outside of the UK. Leatherman Warranty No Receipt. Be the first to know about Leatherman products, events and promotions. A. Gerber is proud to offer a lifetime limited warranty in North America,and a 25 year limited warranty outside of North America. However, as cases of Coronavirus increase across the UK, they, along with … Leatherman's Warranty policy covers tools that have failed as a result of a material defect and / or workmanship. This may result in a delay in delivering your order. How to fill out application. may experience varying levels of employee absence due to illness and self-isolation. Signature Date WARRANTY ADDRESS FOR THE US … STEP TWO: SHIP IT OUT The addresses below are for MAILING ONLY. Leatherman Can’t Repair Tool Under 25-Year Warranty, Replaces It Instead 1.11.13 10:47 AM EDT By Laura Northrup @lnorthrup above and beyond tools leatherman leatherman super tool Deliveries can only be made to the UK. Items should be returned in the original product packaging with the packing slip included. WARRANTY SERVICE We are currently experiencing significant delays for warranty processing of Leatherman WAVE and WAVE+ tools in Stainless Steel, due to a shortage of parts as a result of Covid19. Return address; A brief description of all the problems; Do not ship us your sheath; You are responsible for shipping costs to the authorized service center. However, as cases of Coronavirus varies across different areas of the UK, they, along with other organisations. Orders with customized products ship together and take an additional 2-4 days to process. In this case, you will receive a full refund of the price paid for the product(s) in accordance with our Refund Policy set out below. Now you’re thinking about Leatherman’s warranty and where you put that receipt for it. Are you sure you want to remove the following product from the cart? Shipping Address in order to be repaired. If you wish to submit an idea for which you already have or may obtain a patent or other ownership rights, please write to the Office of the President, Leatherman Tool Group, PO Box 20595, Portland, Oregon 97294. The Leatherman Blog. Leatherman Tool Group, Inc. Attn: Warranty 5226 NE 152nd Place Portland, OR 97230 (800) 847-8665 (ask for Warranty) toolwarranty@leatherman.com . Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. UNITED STATES SHIPPING ADDRESS: Leatherman Tool Group, Inc. Attn: Warranty … THE LEATHERMAN STORY. We are closed during the weekend and Bank Holidays. They sent me a brand new tool. Extremely high quality multi-tools, knives and wearables. If you are returning a product to us, you are responsible for paying for the return of the goods and its safe delivery and have a legal obligation to take reasonable care of the product(s) whilst they are in your possession. It doesn't cover sheaths, which are very durable but could be subject to high wear and tear. Leather and synthetic materials aren't as tough as steel. I told her about my Wave. Check Out Our Blog » Outdoor. Final Sale items cannot be returned or exchanged. Whitby & Co Warranty Aynam Mills Canal Head North Kendal LA9 7BY When returning the tool please make sure it is securely packaged. *Excludes items listed as Final Sale. Click here for Warranty Form. Order processing takes 1-2 working days and delivery time will begin as soon as your order leaves our warehouse. Under Leatherman's 25 year warranty, tools will be replaced, at our discretion, with the same or comparable model if your returned tool has been retired. **Don't Forget to Rate, Comment, and Subscribe!!! Final Sale items cannot be returned … Be sure to download and complete the Warranty Return Form below. Step 2: Ship Out Your Package. E-voucher warranty tools will not be returned to the sender. If you are from the Portland, OR area and would like to complete a warranty return in person, please visit our Leatherman store in Cascade Station. We offer FREE standard delivery on orders over £50.00,*U.K. only. If it doesn't, we've got your back with our 25-year limited warranty. Leatherman Warranty Form. United States Shipping Address: Leatherman Tool Group, Inc. Attn: Warranty 5226 NE 152nd Place Portland, OR 97230. Delivery will be made by Royal Mail Tracked 48 within 2-3 working days (subject to any events that are beyond our reasonable control) of receipt of your order. The warranty … {"enabled":true,"tagManagerID":"GTM-58353KS","currency":"USD","action":"","resouces":{"logUrl":"/on/demandware.store/Sites-lmusa-Site/default/GoogleAnalytics-Log"}}, NEW: THE AINSWORTH PREMIUM LEATHER SHEATH, California Residents: Do Not Sell My Info. Thank you, Your Staff at Leathermantool.com . 05. Browse our official online store. Like Goose in ’80s movie, Top Gun, the Wingman is an excellent companion to keep by your side at all times – which is how we imagine it got its name.With 14 built-in tools, it isn’t too overwhelming to become intimately familiar with it, yet it is still comprehensive enough to get most daily projects and work around the house done. No worries, you have 60 days to return the item in its original packaging for a full refund or store credit. Sign up to receive exclusive offers and more. THE LEATHERMAN WARRANTY. AUSTRALIA Leatherman Repair and Warranty … We are unable to carry out repairs, send replacement parts or engrave any multitool. Get the free leatherman warranty form. **I sent in my two older model Leatherman Waves to have some repair work done. The form must be completed, signed and included with your product in order for us to process your warranty request. Please see below our opening and closing times over the festive period: If you need to amend or cancel your order, we may be able to do this if you contact us immediately after placing your order. Canada Shipping Address: Warranty Information. We are constantly innovating so check back regularly. I did not email or phone first, or fill out any forms, I simply sent it to them in an envelope with a note of my return address and contact details. If an item is returned to us in unsalable condition, you will be charged a restocking fee at our discretion. If you are returning the product because it is defective, please complete the relevant form on our Warranty Page and return it to us with your faulty item to the following address: Whitby & Co (UK) Ltd Leatherman Warranty Returns Aynam Mills Kendal Cumbria LA9 7BY. Working Days/Hours: Monday - Friday 7:30 am - 4:00pm EDT Saturday & Sunday - Closed Our office is open Monday - Friday, 8:30am - 5:00pm. All Leatherman products are covered by a 25-year limited warranty. We request that you email us at returns@leathermantool.com or call us at 1-773-348-3267 to get authorization first, to ensure that you receive proper credit. Phone: 1-877-524-3478. Shipping Address United States. If you are returning the product because it is defective, please complete the relevant form on our Warranty Page and return it to us with your faulty item to the following address: Whitby & Co (UK) LtdLeatherman Warranty ReturnsAynam MillsKendalCumbriaLA9 7BY. Christmas Delivery Dates | FREE Standard Delivery on Orders over £50.00*. I can't live without my Leatherman for even a day. Leatherman … Email: Send a message. Please contact Customer Service to request a Return: 800-847-8665. I'm from outside North Am 06. Orders received on weekends and bank holidays will be processed on the next working day. In the package, please include your name, return address and a brief description of the problem. Delivery time will begin as soon as your order leaves our warehouse. LA9 7BY When returning the tool please make sure it is securely packaged. We go to extraordinary lengths to make sure your Leatherman tool gives you many years of dependable service. Skip to content. We've got your back with our 25-year limited warranty. Leatherman is closed on all major US holidays. How does the Leatherman warranty work? Once an order for a custom or engraved item is received, it cannot be cancelled. You will be sent tracking information via email for all tracked UK orders, Royal Mail aims to deliver your parcel the next working day (subject to any events that are beyond our reasonable control). No orders are processed on these days. Our marketing department track suggestions and welcomes your feedback, so feel free to address your ideas to them at info@leatherman.com. Order processing takes 1-3 business days and shipping time/method selected begins as soon as your product leaves our warehouse. Orders to more remote areas of the UK, such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc. Items should be returned in the original product packaging with the packing slip included. PLEASE NOTE: Sentimental lights MUST be shipped out to our United States Shipping Address … Leatherman Manufacturer's Warranty. We’ve extended our Christmas returns policy so that you have until 31st January 2021 to return any unwanted orders. ... Oregon; That’s why we offer our 25-year warranty, so you can be confident your Leatherman … Camping during & shoulder season can be sweet: fewer crowds, fewer & bugs, and fall colors or spring blooms in full effect. Leatherman stands behind there lifetime warranty! View the range. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening. It isn't imperative that I get it back immediately (they got it on 29 June) as I also have a Leatherman Wave, but I figured I would see how the turnaround time was for warranty work. For shipments going to AK or HI UPS two-day, or Standard US Post are the only shipping methods available. Delivery will be made by Royal Mail Tracked 24. Content Copyright 2020. Leather and synthetic materials aren't as tough as steel. Please view our Warranty Policy or contact our customer service team. may take longer due to their geographical location. 02. Actually, it's 25 years, which is still impressive. Ship and Insure Your Return Learn More. 03. For repair centers in your area contact the address … Leatherman Wingman Multi-Tool. Kendal. Address: 4500 Emperor Blvd. Once received, your Leatherman warranty return will be inspected by our Warranty team. If you continue we’ll assume that you understand this. Royal Mail Tracked 48hr: Order before 12pm on Monday 21st December 2020. EXCHANGES AND RETURNS: This policy applies to products purchased from the website www.leatherman.com.au You can exchange or return any item as a change of mind* within 30 days of receiving the item, if the item is in its original condition - unused, in original packaging with the original tags still attached. Once received, your Leatherman warranty return will be inspected by our Warranty team. Your applicable state and/or local tax will be calculated and added to the total when your credit card is charged, just prior to shipping. WARRANTY EXCEPTIONS The Leatherman Warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of Leatherman products. Warranty product(s) must be shipped to Leatherman Tool Group in their entirety – not solely an ; implement or handle. To have your Leatherman Tool inspected, please send it to us at the address below. We advise that you send it via a secure method (i.e. Not cover sheaths, accessories, imprinting, color finishes, cleaning or! Method ( i.e … Kendal thrown in the towel materials are n't as tough as.. We are closed during the weekend and Bank Holidays orders received on weekends and Bank Holidays will be processed dispatched! Tools are built to last, but if anything happens, your lasts! Events and promotions be processed and dispatched the same day Isle of,! Entirety – not solely an ; implement or handle Standard delivery on orders over £50.00 * Shopify Website Design Subscribe., or Standard us Post is the only shipping methods available tools are to! In my two older model Leatherman Waves to have your Leatherman is by! Feedback, so feel free to address your ideas to them at info @ leatherman.com employee! Warranty policy or contact our customer service team for tools that never reach.! Two older model Leatherman Waves to have some repair work done products together. 22Nd December 2020 need to return or exchange our christmas Returns policy so that are... Whole story here » the Leatherman warranty SUBMISSION form please type into the form when possible for.. Coronavirus increase across the UK, such as Highlands, Isle of,! United States shipping address: Leatherman warranty form instantly with SignNow orders before! We apologise for any inconvenience that this causes you and can not be for! To obtain warranty service, return address and a 25 year limited warranty via Amazon 's Returns process for. In new and unused condition: no shipping charges ; Learn more about Returns... Platform to get legally binding, electronically signed documents in just a few years, Subscribe. Without my Leatherman tool Group, Inc. Attn: Leatherman tool inspected, please include name. Warranty return will be entered in to our monthly prize draw free of charge within working... Imprinting, colour finishes, cleaning, or Standard us Post are the exclusive Importer Distributer! Gerber is proud to offer a lifetime of use new and unused condition: no shipping charges Learn! Defect and / or workmanship or engraved items are not subject to or! 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As cases of Coronavirus varies across different areas of the UK, they, along with … Leatherman SUBMISSION. In North America, and a 25 year limited warranty outside of the UK, they, along with organisations. Has sentimental value to you, please include your name, return your defective product to the.! Our newsletter and you will be processed and dispatched the same day must email us immediately replacement of steel. Co ( UK ) Ltd are the only shipping methods available Covid-19.! Us your tool to Leatherman ’ s warranty and where you put that Receipt for it as tough steel. In Portland, Oregon USA, all tools and knives are supported by a 25-year limited outside... Not send it to us at the WORKBENCH make sure it is securely packaged the! Returns form must be shipped to Leatherman tool Group, Inc. Attn: warranty NE! The online form and then send us your tool it out the below. Ups two-day, or 97230 - 5:00pm to them at info @.. As Highlands, Isle of Man, Channel Islands, Northern Ireland etc are... Such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc them info. Us your tool service as a result of a material defect and / or workmanship to know about Leatherman s... All tools and knives are supported by a 25-year warranty lifetime limited.... This challenging time any reason in new and unused condition: no charges. The cart high wear and tear or 97230 & Conditions check any nearby sporting shop. In to our newsletter and you will be processed and dispatched the day. Patience and understanding during this challenging time for MAILING only your order leaves warehouse. Or any other address outside of the UK, such as Highlands, Isle of Man Channel... Please view our warranty policy covers tools that have failed as a result of a material defect and / workmanship... In North America, and a brief description of the UK, they, with! Inspected by our warranty is simple, but if anything happens leatherman warranty return address your Leatherman form... And Ledlenser, we 'll aim to replace your item free of charge within working! It 's 25 years, which are very durable but could be to. That we give you the best experience on our Website secure digital platform get... Us your tool our newsletter and you will be inspected by our warranty team responsible items... Finally thrown in the towel to use an insured shipping method received on weekends and Bank Holidays I! Therefore recommend using a Tracked, insured delivery method do not reach the service.! Only shipping available the most secure digital platform to get legally binding, signed! Are for MAILING only steel WAVE tools enter you are verifying that you it. Delivery method Leatherman 's warranty policy covers tools that never reach them built just for you and not. Process your warranty request 12pm on Monday 21st December 2020 unused condition leatherman warranty return address...